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| Once the customer points the MX record to our servers, all email sent to the customer's domain on Internet are received by one of our servers. |
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| Once our server receives the email, the email is subjected to multiple layers of antivirus and spam engines where the email might be quarantined if there is a virus and a notification sent to the intended recipient and the sender. |
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| Only if the email passes all the filters, it is then relayed to the mail-server of the client |
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